Tuesday, 31 December 2013

No patient protection in Ireland:

Stance of Minister Reilly, HSE and the Medical Council:

A major factor in my complaint to the Medical Council against Tallaght Hospital's Dr J. Noel was that on 1/4/10 he had offered me treatment ASAP depending on when a bed became available and that was confirmed in his letter of the same date to my G.P. and I lodged this letter as evidence - This was the only letter anyone saw.

Ms Finola O'Dwyer [a solicitor appointed by the Medical Council] presented my complaint and the opinion that no action be taken against Dr Noel. My complaint was dismissed.

After obtaining records under Freedom of Information etc I made a number of disturbing discoveries.

[1] Ms O'Dwyer had presented my complaint materially altered from what I had stated - Contradictorily it was claimed that I had stated that the letter from Dr Noel to my G.P. confirmed that on 1/4/10 Dr Noel had offered me immediate treatment but I'd refused his offer. This falsehood was confirmed in the Medical Council's minutes. No such letter from Dr Noel existed at this time.

My actual complaint as on the Medical Council's files was that, the claim that I'd been offered immediate admission and immediate treatment on 1/4/10 by Dr Noel was totally false and contradicted his letter to my G.P. of that date. Ms O'Dwyer presented me contradicting myself, my evidence and my complaint - therefore my complaint had to fail.

[2] That Dr Noel had written to the Medical Council saying he wanted his letter to my G.P. to be read as confirming that on 1/4/10 he had offered me immediate treatment by admission to hospital the next day [and not as was in his letter ~ treatment ASAP depending on when a bed became available].

Given the Medical Council is funded by the medical profession it's no surprise that they acceded to his most improper request. Dr Noel needed this to cover for the falsified medical records.

# Although I brought matters of grave concern to the attention of the Medical Council including CEO Ms Caroline Spillane and President Professor Kieran Murphy no interest was taken. In fact Mr Diarmuid Coen, solicitor, wrote to me insisting that this [falsification] was my complaint.

# Also and despite the absolute proof of their own minutes, Mr William Kennedy for the Medical Council denied what I claimed as per [1] above and passed his denial to very senior officials of the Dept' of Health APO Mr Pat Clifford and HEO Ms Joan McKenna and to the minister.

I brought this blatant false denial to Minister Reilly's attention and despite the documentary evidence, including the Council's own minutes he was not interested.

Given that the ample opportunities to admit mistake and to rectify were never taken, rather the opposite, the altering of my complaint must be considered deliberate.

Mr P. Tyndall Information Commissioner:

On 23rd July 2012 under Freedom of Information I requested the Medical Council to produce the documentation supporting their false claims of what they said I said. Although such documentation was required by law to exist as this was a statutory investigation, they refused to produce.

On 17th Sept 2012 I requested the Information Commissioner's assistance and although the Act etc says the intent was to finalise all requests within 4 months nothing has been done.

15 months later during Dec 2013 and after pressure from me I was told that the office was very busy and they would get around to my request when they could but did not know when.

Of note is, as previous shown in my blog, Mr Tyndall turns a blind eye to his staffs serious irregularities and improprieties including falsehoods that protected Tallaght Hospital etc.

Minister Reilly:

On 5/3/13 I made a formal detailed complaint, supported by documentary evidence to the Minister for Health Dr J. Reilly regarding the Medical Council's falsifications. At the end of July 2013 he responded that he was completely satisfied with the conduct of the Medical Council. I immediately sent him my objections in the form of a statement of record and asked he acknowledge that he had put it on the relevant file.

Minister Reilly totally ignored me.

On 3rd Dec 2013 under Freedom of Information I requested the minister/HSE to produce all records appertaining to my complaint of 5/3/13 and subsequent correspondence. In particular the document were its claimed I said that Dr Noel's letter to my G.P. confirmed that I was offered immediate treatment for my pain but had refused this offer - a document given the circumstances etc was required by law to exist.

On 23rd Dec 2013 Assistant Secretary Mr Paul Barron declined to produce the document.

Overall - While standing by their claim, all parties have refused to produce the document where they claim I made this statement. A statement that has me contradicting myself, my complaint and has me confirming and supporting Dr Noel's falsehoods. Falsehoods used to pass the blame from Dr Noel and Tallaght Hospital on to me and to dismiss my complaints.

William M. Trent.                  williammtrent@yahoo.ie

Friday, 27 December 2013

No patient confidentiality in Ireland:

Date Protection Commissioner Hawkes rules a patient has no Rights to confidentiality for their medical records:


Ms Eilish Hardiman Tallaght Hospital's CEO released, to third parties, my file of personal information [containing about 200 documents]. This included a number of falsified documents including my medical records. Tallaght Hospital decline to give me a copy of said file.

By Email from and to her private Email address Ms Hardiman had twice requested my permission to make this release and twice in response I made it clear I was not giving my permission.

Despite this - late 2013 under Freedom of Information I received documentation from Tallaght Hospital which not only included my responses to Ms Hardiman's requests but an internal Email from her to Mr B. Carr stating that I'd never responded to her.

Mr Brendan Carr Tallaght Hospital's Data Protection Officer totally ignored me when I made a formal complaint to him regarding the illegal release of said file,

Mr Billy Hawkes the Data Protection Commissioner refused to take my complaint regarding these illegal acts stating that what I complained about would not be a breach of the Data Protection Act.

My original complaint commenced - "I wish to make a formal complaint regarding a serious breach of confidentiality by Tallaght Hospital in illegally releasing my personal information etc to other parties and also their Data Protection Officer ignoring my complaint. My complaint should also cover HSE. This refers to, at least, a file containing my information being released by Tallaght Hospital to HSE Advocacy without my requested permission."

[1] Upon receiving his refusal I wrote further to him highlighting a number of points including, again, that the hospital had twice requested my permission to release my personal information [file] to third parties and twice I did not give permission. However they still released said information, thereby deliberately breaking the law.

Mr Hawkes ignored me.

[2] During Sept 2013 I wrote to Mr Hawkes requesting prosecution of those involved.

Mr Hawkes ignored me.

[3] During Dec 2013 I wrote to Mr Hawkes in detail and requested that he formally explain, supported by the relevant law, his refusal to uphold and enforce Irish and EU law regarding my complaint.

Mr Hawkes ignored me.

Even though I'm now well into my 5th year of hell, left crippled with seriously impaired mobility all efforts are seemingly channelled into covering up negligence, indifference etc that has left my health destroyed.

William M. Trent.                  williammtrent@yahoo.ie 

Thursday, 26 December 2013

Ombudsman Tyndall fabricates grounds:

Mr Tyndall goes outside the law to refuse to investigate my complaints against Tallaght Hospital and others:

Having had my well documented complaints for a year the Ombudsman close-off my complaints without investigation, indicating that I'd withdrawn my complaints to the Ombudsman. This was to be the first of three 'grounds' the Ombudsman was to use.

This was a complete and known falsehood as I had only recently written to the Ombudsman pressing for a full and complete investigation.

The Ombudsman ignored my immediate challenge to this false claim.

It was only after my MEP made representation on my behalf that notice was taken of my challenge and the Ombudsman informed my MEP that the decision would be reviewed on the grounds that the Ombudsman had not upheld my complaint [yet there had been no investigation] - this was the second of three 'grounds'.

After said review I was informed that the Ombudsman had decided not to investigate my complaints because I could not prove I'd made a phone call to the hospital on 9/4/10 [I had proven I'd made and taped the call] - this was the third of three 'grounds'. This refusal despite the fact that the call had no bearing on major parts of my complaints.

# For example - Dr Noel/Tallaght Hospital knowing for about 9 months that I'd not had the treatment he said he had requested the hospital book me in for [no one bothering to do anything about it]. Dr Noel stated that the bookings had never been made.

# For example - the hospital suddenly discovering and producing, for the first time, a letter in Nov 2011 'proving' that I'd refused treatment on 1/4/10. This was claimed to be a copy of a letter Dr Noel sent to my G.P. - however it actually contradicted the only letter received by my G.P.

The letter dated 1/4/10 received by my G.P. confirmed that on 1/4/10 Dr Noel offered me - treatment ASAP depending on when a bed became available.

The newly discovered letter contradicted this and said that on 1/4/10 Dr Noel had offered me - immediate admission for treatment but I refused the offer.

I had already written to the Ombudsman stating that I believed they were looking for excuses to get rid of my complaints. These examples were just two of the stumbling blocks the Ombudsman would find it impossible to circumvent if he were to investigate.

The problem is that Tallaght Hospital etc usually has two contradictory versions of various events or matters and their earlier version supports my version. So whichever version the Ombudsman accepted the hospital etc was in trouble and if the later false version was accepted how would the Ombudsman explain away the earlier true version?

On Dec 6th I Emailed and asked Mr P. Tyndall the Ombudsman to explain to my MEP and me these extraordinary actions and since he was seemingly operating outside the law to indicate the relevant parts of his legislation he was relying on. As matters were obviously serious I requested an acknowledgement.

Mr Tyndall totally ignored me.

On Dec 16th I Emailed Mr Tyndall and requested he acknowledge receipt of my Email of Dec 6th and to respond.

Mr Tyndall totally ignored me.

So the people who have denied me my Rights walk off scot free, including Tallaght Hospital who has left me crippled. All because the Ombudsman declines to carry-out his duties and ignores the wealth of documentary evidence and that includes proven falsified documentation from Tallaght Hospital.

Even though I'm now well into my 5th year of hell, left crippled with seriously impaired mobility all efforts are seemingly channelled into covering up negligence, indifference etc that has left my health destroyed.


William M. Trent.                  williammtrent@yahoo.ie 

Wednesday, 25 December 2013

Information Commissioner Tyndall and manipulation of evidence:

Mr Tyndall approves of his offices manipulation of evidence and false claims that put Tallaght Hospital in the clear:

# Mr Tyndall accepts Tallaght Hospital's claim that Dr Noel, who had already certified that no bookings had been made for my treatment, wrote to my G.P. about me missing appointments for those bookings for treatment - of course no letter existed at the time.

A very serious matter came before the Information Commissioner - Did Tallaght Hospital's Dr J. Noel write a letter to my G.P. between April and Sept 2010 regarding appointments Tallaght Hospital claimed I missed?

This was very important as I never missed any appointments and Tallaght Hospital was trying to pass the blame on to me for the lack of treatment [at present I'm crippled and need a crutch and leg brace to get out].

The matter I wanted addressed and rectified by Mr Tyndall was a false claim made by a senior member of his staff that I lodged no relevant evidence regarding my claim that the hospital was attempting to pass the blame on to me for the lack of treatment and no such letter, as claimed by the hospital, existed. Mr Tyndall 'noted' my allegations without denial, but declined to address them.

The Information Commissioners decision was to side with the hospital and accept their claim and also to make the false claim regarding me.

Amongst the evidence I had put before the Information Commissioner was:-

[1] That on 31/5/11 Dr Noel had made a statement to the Medical Council [for a statutory investigation] that although he had requested over a year before, on 1/4/10, that the hospital make bookings for my treatment, no bookings had ever been made [and obviously I was never given any appointments]. I actually quoted from Dr Noel's statement.

[2] That late in 2010 the hospital had confirmed that I'd never failed to attend any appointments.

[3] That my G.P. had never received any letter from Dr Noel regarding appointments I'd missed. I gave the Information Commissioner permission to contact my G.P. to confirm this but he declined.

[4] That on 6/6/12 Tallaght Hospital's Deputy CEO, Mr J. O'Connell, had written to me stating that no such letter existed and Dr Noel had no recollection of writing such a letter.

A major point was the hospital was now contradicting themselves, but that was of no interest.

Mr Tyndall refused to address my request of Dec 2013 regarding his staffs false claims and what is obvious is that if he did, he would have to admit to the evidence and that would completely undermine his backing of Tallaght Hospital.

So, Mr Tyndall accepts/confirms that Dr Noel, who confirmed to the Medical Council on 31/5/11 that as of that date I'd not received treatment because the hospital had not made the bookings he had requested on 1/4/10, wrote to my G.P. regarding me not turning up for the bookings that were never made and Mr Tyndall is happy with his staffs false claim that I never brought Dr Noel's statement etc to their attention.

Seemingly this office disregards evidence that will not fit the decision they wish to make - even to the extent of denying receiving evidence they acknowledged receiving.
One question must be asked - what exactly is the agenda of the Offices that Mr Tyndall holds [Information Commissioner and Ombudsman] because he claims that he reviews decisions in a fair and independent way - that is not what the above shows.


Even though I'm now well into my 5th year of hell, left crippled with seriously impaired mobility, all efforts are seemingly channelled into covering up negligence, indifference etc that has left my health destroyed.


William M. Trent.                   williammtrent@yahoo.ie

Friday, 23 August 2013

Tallaght Hospital - the cover-up:



This is a follow up and continuation of the two Irish Times articles about my healthcare experiences:

30/3/2010: "Chronic pain sufferer unable to get help" and 22/5/2012: "My quality of life has been totally destroyed"

I first attended Tallaght Hospital during 2009 and have been left semi-crippled due to indifference, negligence etc. I've been diagnosed with degenerate spinal disease which caused a fall in Dec 2010 leaving me to need a crutch and leg brace after a 2 week stay in St James's Hospital.

Having failed to get Tallaght Hospital to accept and address my complaints of 2010 & 2012 I've obtained, over a very long period, records, documentation, information etc, usually under Freedom of Information - something Tallaght Hospital's Dr Noel criticised me for - this is the documentary proof for my story.

What I found was a hospital and some staff that had nothing but their own interests at heart, the welfare of me, the patient, was treated with indifference - as was patient confidentiality.

My Rights were violated, falsehoods, misrepresentation etc were indulged in and documentation altered and, or falsified and the law deliberately broken.

In fact the hospital's arrogance and belief of unaccountability was illustrated when their CEO Ms E. Hardiman deliberately broke the law. Having twice written asking for my permission and having twice failed to obtain it, she not only released my medical records [which were falsified] to third parties but also a file of over 200 documents including private correspondence etc.

As Tallaght Hospital refused me a copy of this file I obtained it elsewhere and found it to be incomplete, misleading and contained false documents and attempted to pass the blame for the lack of treatment on to me. A matter I warned the Ombudsman about as she was working from this file - but no interest was taken by Ms O'Reilly.

I had also being given other patient's private information but the hospital and Ms Hardiman and Mr B. Hawkes the Data Protection Commissioner refused to accept my complaints regarding all the illegal releasing of information.

What follows are examples of my experiences, such as, in 2010 I had also complained to the hospital that their file copy of a letter they had sent to my G.P. had been altered significantly to what my G.P. had received. This was completely ignored and such a policy of altering/falsification was to turn up on more than one occasion later on.

The indifference, negligence, false claims etc:

Documentation shows;-

# That immediately after my consultation with Tallaght Hospital's Dr J. Noel on 1/4/10 he made a request that I be booked in for facet joint injections and he confirmed in his letter dated 1/4/10 to my G.P. the programme of treatment ~ injections ASAP depending on when a bed became available followed by back rehab followed by surgery if necessary. Later Dr Noel was to deny this.

# 5 months later in Aug 2010 it was known that I'd not had treatment yet and Dr Noel was going to check this out.

# 14 months later in 2011 it was known that I'd still not had treatment yet, that the bookings had never been made for my treatment and Dr Noel had been too busy to check or follow matters up.

# Now Dr Noel was falsely claiming that he had actually offered me immediate admission, immediate treatment on 1/4/10, that I'd refused his offer.

So, according to their documentation they have two contradictory versions -

The original version: On 1/4/10 I was offered treatment ASAP depending on when a bed became available, a request for bookings to be made for my treatment was sent to radiology but the booking was never made. Dr Noel was aware of this for, at least, over 9 months but was too busy to do anything.

The later version: On 1/4/10 I was offered immediate admission, immediate treatment and refused, a request for bookings to be made for my treatment was sent to radiology, the booking was made for 13/7/10 but I failed to turn up. To support this new false version medical records were falsified and Tallaght Hospital 'discovered', in 2011, a 2010 letter to my G.P. [which my G.P. never received and no one had ever seen] from Dr Noel contradicting his original letter dated the day of the consultation. Ms O'Reilly refused to contact my G.P. who would confirm she had never received this letter and that it contradicted the letter she had received.

# This indifference, delay etc was part of my 2012 complaint that the Ombudsman had said she was investigating. However in 2013 she closed the file on my complaints falsely claiming that I'd withdrawn my complaints as I did not wish her to continue her investigations.

Tallaght Hospital criminal offences etc, Mr B. Hawkes and Ms E. O'Reilly aid the cover up etc:

Ms E. Hardiman Tallaght Hospital's CEO twice requested my permission to release my personal information and file to third parties and twice I did not give my permission, stating that I wanted my complaints of 2010 & 2012 addressed first. During July 2012 Ms Hardiman deliberately broke the law and went ahead and made the release.

The hospital refused me a copy of said file but having obtained a copy elsewhere I discovered it was incomplete, misleading and contained a number of false documents including falsified medical records. When I discovered that this was the file the Ombudsman was using I warned her but she took no interest.
It's clear why Tallaght Hospital did not want me to see this file, for example, they had replaced Dr Noel's 2011 confirmation that they had not made the requested bookings for my treatment with an 2012 internal hospital report saying they had made the bookings for 13/7/10 but I had failed to attend - no mention was made that they were now contradicting Dr Noel's statement that no bookings had been made. Ms O'Reilly accepted this false report without question.

Ms O'Reilly the Ombudsman - this formed part of my 2012 complaint. However in 2013 she closed the file on my complaints falsely claiming that I'd withdrawn my complaints as I did not wish her to continue her investigations - my challenge was ignored. Given the strength of my documentary evidence this was the only way Ms O'Reilly could clear Tallaght Hospital/Dr Noel - especially since they had contradictory versions of events, therefore whichever version Ms O'Reilly chose would prove my complaints and that was her dilemma.

All Ms O'Reilly has to do is produce the documentation showing me withdrawing my complaints to prove I'm lying when I say her claim that I withdrew my complaints is false - she cannot. Since Ms O'Reilly indulges in falsehoods it's obvious that she will find no wrong in others doing the same.

Mr B. Hawkes the Data Protection Commissioner refused on 10/12/12 to accept my complaints saying there had been no breach of the data protection acts. This despite the fact that the HSE and Tallaght Hospital had already made formal admissions to Mr Hawkes that they had committed breaches of the data protection acts. I had opened my complaint to Mr Hawkes that my personal information had been released to other parties without my permission. Mr Hawkes deliberately violated EU law.

I challenged his refusal on 11/12/12 pointing out to Mr B. Hawkes -

# Tallaght Hospital had twice requested my permission to release my personal information/file to third parties and twice I did not give permission. However they still released said information, thereby deliberately breaking the law - meaning the Data Protection Commissioner would have to prosecute

# Twice Tallaght Hospital refused to accept my complaint regarding this breach of confidentiality and this included the hospital's Data Protection Officer.

# When said 'file' was released to me it included personal information of other patients.

# Previously records had been released to me leaving other patients information readable.

And I requested that he put my challenge on my complaint file and confirm that he had done so. He declined to so confirm.

Given the deliberate nature of Tallaght Hospital's actions, their admittance and the contents of documentation, Mr Hawkes would be obliged to prosecute criminal sanctions - the only way around this was for him to illegally refuse my complaint.  

Overall I've been given details regarding 19 other patients. This ranged from just their name up to their addresses, treatment type etc. One even related to a complaint of breach of privacy and confidentiality.

The phone call of 9/4/10 and the 'witness' who was not there:

On 1/4/10 at Tallaght Hospital I'd been left forgotten for hours after my appointed time by Dr Noel. As I was in extreme pain it was agreed with Dr Noel that I would phone his contact on Ormsby Ward when I'd enough mobility to get out again.
On 9/4/10 @ 9:45am I made the planned phone call and spoke to the ward clerk who took my details as she could not find Ms Irene Fortune the orthopaedic secretary, but would get her to phone me back on Monday - All that is clear in my complaints and to any one listening to the tape I had made of the call - but no one ever returned my call and I never received treatment.

Tallaght Hospital and Dr J. Noel claim that I never made this call and produced a statement in 2011, not from the ward clerk but from Ms Fortune certifying she had never spoken to me. The denial that I'd made the call on 9/4/10 was just part of the attempt to pass the blame on to me for the lack of treatment.

On 4/4/13 the Ombudsman informed me that Tallaght Hospital had said that Ms Fortune was actually off sick on 9/4/10 the day I phoned Ormsby Ward. The problem with this was that Tallaght Hospital's Dr Noel had already used the statement from Ms Fortune in 2011 and the statement made absolutely no mention of her been off sick at any time. Ms O'Reilly accepted, without question, the denial that I'd not made the call. So the 'evidence' supporting the denial that I did not make my call on 9/4/10 was from a staff member who was not actually there.

I highlighted the fact that while there was a misleading statement from a staff member who I never claimed to have spoken to, there was no statement from the ward clerk who I said I spoke to. And that Tallaght Hospital had refused to investigate my complaints of 2010 & 2012 - Of course listening to my tape of the call in conjunction with staff and shift records would be enough to confirm my claim, including that the ward clerk had made a record of the call. Ms O'Reilly ruled that I'd failed to prove I'd made the call.

In July 2103 Ms O'Reilly stated that following the consultation on 1/4/10 I was to phone the hospital when I had decided on treatment and that I said I had phoned to arrange a consultation. As that was completely incorrect I wrote to correcting her by quoting my complaint. She responded insisting that I was wrong - thereby rewriting my complaint. Ms O'Reilly's 'version' does not fit with the fact that Dr Noel had made bookings for my treatment at the consultation of 1/4/10.

However, once I'd forcibly spelt matters out Ms O'Reilly closed the file on my complaints in June 2013 claiming that I'd withdrawn my complaints, that I did not wish her to continue with her investigations - that was a complete falsehood. In fact I was pressing for a full and open investigation only days before and of note is that Ms O'Reilly's false claim came quite soon after she let slip that her investigations had established matters regarding Ms Fortune being off sick the day I made my call.

The Medical Council:

Having made my initial complaint in March 2011 it was dismissed 6 months later - however there are numerous matters of great public interest.

# In his defence Dr Noel claimed to the Medical Council that his letter to my G.P. confirmed that on 1/4/10 he had offered me immediate admission/treatment and I refused.

I proved that he was being untruthful by lodging his letter dated 1/4/10 in which he said "I offered to try and get him in as soon as possible for facet joint injections if we can get him a bed". This not only confirmed my claims but was in line with his earlier claims that he requested bookings be made for my treatment.

Not only did the Medical Council accept Dr Noel's proven false version without question, their minutes prove that they falsified my complaint to fit in with Dr Noel's new version. They said that I agreed with Dr Noel that his letter confirmed I refused immediate treatment. This meant that I was contradicting myself and my evidence, so my complaint had to fail.

The falsification circumvented Dr Noel having to explain his contradiction and other matters related to it. Dr Noel's letter of 1/4/10 confirming treatment ASAP depending on a bed was the only letter seen by the Medical Council and the only one received by my G.P.

Ms Caroline Spillane the Councils CEO was fully aware of the falsification but exhibited absolutely no interest and in fact the Councils president Prof. Kieran C. Murphy had already written to me expressing his satisfaction with the handling of my original complaint.

During 2012 I made three Freedom of Information requests [March, April, July] to the Medical Council including to produce the evidence/proof of what they claimed by altering my complaint - they declined and all these are in the hands of Ms O'Reilly as Information Commissioner but I'm still waiting.

# Showing absolutely no interest in my tape, the Council accepted Dr Noel's claim that I'd not made my phone call on 9/4/10. The evidential matters are as set out above and yet again a major question relates to Ms Fortunes 'evidence', especially as it's now proven she was not even in work.

# On 31/5/11 Dr Noel informed the Council that I'd not had the treatment required as the bookings he had requested on 1/4/10 had not been made. He stated he had been too busy to check or follow matters up. The Council accepted this as fit and proper behaviour.

# Dr Noel lodged what he claimed was a transcript, made on 19/5/10, of the medical records [clinical note] for 1/4/10. Not only are the records falsified but this document was never released under any of my Freedom of Information requests. Dr Noel's records of 1/4/10 contradicted his letter of 1/4/10.

# While my complaints against Dr Noel were being 'investigated' by the Medical Council they felt that it was quite fit and proper for Dr Noel to expect me to attend, at a time and place that suited him, for a consultation against my wishes, despite my crippled state and his conduct.

A disturbing fact is that the Medical Council is fully funded by the medical profession.

The falsification of medical records:

What was offered on 1/4/10 by Dr Noel to me?

Version 1 the original and true version = Treatment ASAP depending on when a bed becomes available. Programme of treatment - facet joint injections ASAP, followed by back rehab, followed by surgery if necessary. Dr Noel's letter of 1/4/10 to my G.P. was written immediately after the consultation confirms this.

Hospital records show Dr Noel immediately made a request on 1/4/10 that I be booked in for treatment and later records show that Dr Noel discovered that the requested bookings were never made and that he showed absolutely no interest in rectification.

Version 2 = Immediate admission and treatment which I refused and Dr Noel claimed this was what was confirmed in his letter to my G.P. This version surfaced on 31/5/11, over a year after the consultation and no such letter as claimed by Dr Noel existed at this time, no one had even seen any such letter, but Ms O'Reilly ruled against the evidence that such a letter did exist at that time. 

While the medical records are claimed to have been written by Dr Noel at the same time as version 1 they contradict it and support version 2.

Version 1 puts the onus on Dr Noel and Tallaght Hospital. Version 2 places the blame for the lack of treatment on to me.

The Minister for Health removes patient protection ~ falsification now ministerial and government policy:

I made my formal complaint regarding the Medical Council's altering/falsification to Dr J. Reilly the Minister for Health on 5th March 2013. On 26th July 2013 he responded indicating that the Medical Council had acted within the law and he found their conduct completely acceptable, despite me providing him with the documentary proof of the Medical Council's internal minutes.

The falsification by the Council was that they said I agreed with Dr Noel's version, when in fact I proved by documentation his version was false. Their falsification made sure my complaint had to fail.

It's extremely significant that rather than insist that the Medical Council rectify and carry out their duties lawfully, the minister approved of their unlawful conduct and that when I requested he put my objection on file he completely ignored me.

It's now policy that the Medical Council can alter/falsify a complaint and in such a manner that the complaint fitted in with what the doctor wanted and therefore had to fail.

At present the only explanation for Dr Reilly's unlawful conduct is the fact that the Medical Council is fully funded by the medical profession and he is a doctor.

Politics, politicians and regulatory bodies:

Despite the seriousness of matters both Catherine Byrne [Fine Gael] and Joan Collins [People Before Profits] ignored my requests for help when I approached them on more than one occasion - showing that protecting the 'establishment' is more important to them than their constituents.

The actions of the regulatory bodies etc I approached showed that they acted in an opposite manner to their remit, which is to protect the patient/members of the public. For example, the Ombudsman falsely claiming I'd withdrawn my complaints, Data Protection Commissioner refusing to accept a validated complaint, Medical Council falsifying my complaint etc and one is obliged to ask - how many times have they done this and how many times more?
Patient's Rights and accountability is a farce, there's none unless the patient has the resources to enforce them and as shown without said resources the patient cannot rely on the regulatory bodies etc.

In fact there's so little accountability that none of these people/bodies has even had to explain their conduct, contradictions, falsifications etc.

Factually patients in Ireland have been divested of their Rights and if you think it could not happen to you - think again, who is there to protect you, whom would you complain too?

William M. Trent.                    williammtrent@yahoo.ie