HSE CEO Paul Reid

 

HSE CEO Paul Reid turns a blind eye to proven serious misconduct by HSE staff:

Further proof that disabled pensioners with medical cards are of little or no consequence to HSE.

As I was experiencing further problems brought about by Tallaght Hospital's conduct and lack of care etc and because I have been totally housebound since 2017 my G.P. referred me for physiotherapy home care.

It was clear from the outset that the physios did not want the bother of home visits.

Physio #1:

Senior physio Ms V. Murray made two home visits during 2018 and then informed my G.P., in writing, that having discussed CRU [Community Reablement Unit] with me she had discharged me from her care.

I stated that Ms Murray's claims were false and the HSE investigation ruled, in writing, that [as I claimed] no such discussion had ever taken place.

However the HSE investigation dismissed my complaint and stated that I was to blame for Ms Murray's false claim of a discussion. That is, I was to blame for a discussion that only existed in Ms Murray's imagination.

Also the HSE declined to correct the false information that Ms Murray had fed my G.P. However after a year they were forced to rectify via Freedom of Information [FOI].

Physio #2:

A considerable time later another senior physio, Ms A. McGrath visited me once in Dec 2019 and then informed my G.P., in writing, that having discussed CRU with me that I had agreed to consider CRU and would contact my G.P. when I had made a decision regarding this and she was therefore discharging me from her care.

As I had not and could not accept CRU as an option [in fact I told Ms McGrath that CRU had told me they could not help because of my current condition] I made a formal complaint directly to Mr P. Reid HSE CEO. I accused Ms McGrath of falsification, passing false information to and misleading my G.P.

Some time later Mr D. Walsh [National Director of Community Operations] who was investigating on behalf of Mr Reid wrote to me dismissing my complaint on the grounds that it had already been fully and formally investigated.

I wrote to Mr Reid informing him that Mr Walsh's claim was false - Mr Reid ignored me.

After obtaining proof under FOI that no investigation had ever taken place, I again wrote to Mr Reid informing him of this and requested he refer matters to the Gardai [as falsification of medical/clinical records could constitute a criminal offence] – Mr Reid ignored me.

HSE has written to me stating that physio Ms McGrath admits that I had fully explained why and how CRU was not and could not be an option. 

Despite this they say that Ms McGrath did no wrong in telling my GP that I had agreed to consider CRU and then contact my GP – Mr Reid continues to ignore me.

Unaccountability is just one reason why our health care is in such a state and staff can and do indulge in falsehoods and falsification with Mr Reid's approval – after all its proven that he indulges in the same conduct.

This type of misconduct affects every patient, but no one is really bothered until it affects them – then its too late.

People worry about self-isolation because of the virus – the last time I got out walking was May 2017 and I've been out just once since before last Christmas.